Data Portal Bugs Fixed

On Feburary 7th, 2019, PCIC released a new version (2.6.0) of our PCIC Data Portal (the “pdp”), that replaced our original set of statistically downscaled climate scenarios (BCCAQ) with an updated methodology (BCCAQv2). Our pdp code has been running in production for 5-6 years and has seen relatively few problems, so we expected this dataset to work well, and our testing indicated that this was the case.

Unfortunately, shortly after the release and deployment, we began receiving reports of slow downloads, failed downloads, server errors (504 Gateway Timeouts), and corrupted data for the BCCAQv2 downloads.

Progress on identifying the problems was, unfortunately, very slow. Analysis was frustrated by the fact that there ended up being multiple separate issues, none of which had ever been triggered by the many datasets that we have served in the past. We have since released and deployed fixes to each of these problems.

We sincerely apologize to all of our data portal users for these issues, and hope that it has not been too much of an inconvenience in the weeks that it has taken us to find and correct them. We appreciate your patience, and hope that in the future, the pdp will continue to reliably serve high-quality, credible climate information for many years to come.

See this document for more information.